Terms of Service

MacRent provides remote access to dedicated Mac computers hosted in professional third-party data centers. No physical devices are shipped. Access is provided through remote desktop tools and, where applicable, SSH.

We act as a service intermediary. The underlying hardware, network, and macOS software remain subject to the terms of our infrastructure providers and of Apple Inc.

You must be at least 18 years old and legally able to enter into contracts.

You must provide accurate, current information when creating an account and paying. Paying with someone else's payment method or under a false identity is a material breach of these Terms.

We may, at any time, require reasonable verification of your identity or intended use before or during a rental. We may refuse or cancel any order at our sole discretion.

Access credentials are personal to you. You may not share, sell, sublease, or otherwise give access to your rented machine to any third party without our prior written consent. You are fully responsible for all activity that occurs on your machine and under your account.

The machines are hosted by third-party infrastructure providers. You agree to comply with the acceptable use policies of those providers and with Apple's software license terms as they apply to your use. A violation of those terms is a violation of these Terms.

Apple's macOS Software License Agreement requires that Mac computers be leased for a minimum period of 24 hours. Every rental therefore has a minimum duration of 24 hours. Shorter rental periods are not available, and cancelling within the first 24 hours does not shorten or refund that period.

If an infrastructure provider suspends, restricts, or terminates a machine because of your conduct, you are not entitled to any refund, and you are liable for any costs, penalties, or damages the provider imposes on us as a result of your conduct.

You are solely responsible for your use of the machine, for all content and software you place on it, and for all traffic it generates while assigned to you.

You agree to indemnify, defend, and hold harmless MacRent, its operator, owners, employees, contractors, and infrastructure providers from and against any claims, damages, losses, fines, penalties, and reasonable legal costs arising out of or related to your use of the service, your content, or your breach of these Terms, including claims brought by third parties, infrastructure providers, or authorities.

We log account and connection metadata, including login times, session duration, IP addresses, and billing records. We also collect basic health and activity telemetry from rented machines, such as system load, connection counts, and the names of running processes, for capacity planning and abuse prevention. We do not routinely inspect your screen, your files, or the content of your activity.

We reserve the right to investigate suspected abuse, including accessing a machine, where we receive an abuse report, a notice from an infrastructure provider, or a request from a competent authority, or where we have reasonable grounds to suspect a breach of these Terms.

We cooperate with law enforcement and regulators. We may preserve and disclose account information, payment details, and logs where required by law or where reasonably necessary to investigate or report illegal activity.

We may suspend or terminate your access immediately and without prior notice if we reasonably believe you have breached these Terms, if required by an infrastructure provider or authority, or to protect the service, other customers, or third parties.

Suspension or termination for breach does not entitle you to any refund. Sections 5, 6, 12, and 13 survive termination.

You may cancel your rental at any time. Cancellation takes effect at the end of the paid period unless stated otherwise.

Prices are listed in USD unless stated otherwise and are processed via Stripe. Access is granted after successful payment. Subscriptions renew automatically until cancelled.

If a renewal payment fails, we will notify you and retry the charge. If payment is not completed after our retry period, we may suspend the machine and permanently delete it, including all data on it. We are not liable for data lost as a result of deletion following non-payment.

Initiating a payment dispute or chargeback without first contacting us results in immediate suspension of your machine and may result in termination of your account and refusal of future service. We contest unjustified disputes with our records, including access logs and usage history.

Machines are provisioned individually for you shortly after payment. By ordering, you expressly request that we begin performance immediately, and you acknowledge that once provisioning of your machine has begun, you lose any statutory right of withdrawal to the extent permitted by law.

We do not refund partially used rental periods, nor any period in which access was suspended or terminated for a breach of these Terms.

You are responsible for backing up any data you store on your machine. Machines are wiped when a rental ends, is cancelled, or is terminated, and data is not recoverable afterwards.

We provide no bailment, escrow, or custody service for your data or accounts.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, loss of profits, loss of data, or business interruption arising from your use of the service.

Our total aggregate liability for all claims arising out of or related to the service is limited to the amounts you paid to us in the three months preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer protections where they apply.

Before starting any formal proceedings, you agree to first contact us at info@macrent.cloud and attempt to resolve the dispute informally.

If you use the service in the course of a business, the prevailing party in any proceedings arising from these Terms is entitled to recover its reasonable legal fees and costs.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.